useful links

Here are some references and links which you may find useful in context of D4:

"Accelerating Business and IT Change"; Alan Fowler and Dennis Lock at
http://www.gowerpublishing.com/isbn/9780566086045

"Realising Benefits from Government ICT Investment - a fool's errand?"; Stephen Jenner at http://academic-publishing.org/Stephen_Jenner.htm

"Project Workout"; Robert Buttrick at http://www.projectworkout.com/

"Project Management" (9th Edition);  Dennis Lock at http://www.constructionbooksdirect.com/Product.asp?PID=3760

"Failsafe IS Project Delivery" and others; Andrew Holmes at http://www.paricint.com/publications.html

"The Emperor's New Mind"; Roger Penrose at http://www.amazon.co.uk/Emperors-New-Mind-Concerning-Computers/dp/0192861980

"Critical Mass; How One Thing Leads To Another"; Philip Ball at  http://www.amazon.co.uk/Critical-Mass-Thing-Leads-Another/dp/0099457865

"Words That Change Minds"; Rose Shelle Charvet at
http://www.amazon.com/Words-That-Change-Minds-Mastering/dp/0787234796

"The Stuff of Thought"; Steven Pinker at http://pinker.wjh.harvard.edu/books/stuff/index.html

Video at TED  http://www.ted.com/talks/steven_pinker_on_language_and_thought.html

Training; http://www.logicalmodel.net/

Stephen Jenner site: http://www.stephenjenner.com/